Custom wallpaper and prints, free EU shipping. Ships in 1–3 days.

+46 8 550 087 31 +46 8 550 087 31

Purchase terms & conditions

We believe that shopping should be both easy and secure. So we gathered everything you need to know about payment, delivery and much more all in one place.

Delivery times and shipping prices

Your order will be shipped in 1–3 days.

A delivery confirmation email will be sent to you when your package has been shipped. This delivery confirmation also provides information on how to track your order.

In the event of a production delay, you can cancel your purchase free of charge.

Delivery times within the EU:

DHL Standard 5 - 7 working days.
Delivery cost: free. No extra fees or taxes are added to orders from within the EU.

DHL Express 1 - 2 working days.
Delivery cost: €7. No extra fees or taxes are added to orders from within the EU.

Delivery times in the rest of the world:

DHL Standard 7 - 10 working days.
Delivery cost: €19–49. Customs fees and tax duties may apply on orders from outside the EU. Please contact your local customs service for more information.

DHL Express 2 - 6 working days.
Delivery cost: €26 - 56. Customs fees and tax duties may apply on orders from outside the EU. Please contact your local customs service for more information.

We are not liable for any delays caused by the logistics company.

30-day right to withdraw

In addition to the statutory right to withdraw of 14 days, we always offer our customers an additional 16 days right to return on all unmounted products. You may return or exchange your item within 30 days. The right to withdraw applies for 30 days from the time you or a third party, designated by you, received the product.

If you wish to cancel your purchase, contact us and we'll help you with this.

If we receive your purchase cancellation notice within 30 days of receiving the package, that will be sufficient. Please note that the item does not need to be returned to us within 30 days, only notice that you wish to cancel your purchase.

If you ordered a wallpaper, feel free to cut the wall lengths to make it easier to inspect the product. You may still return the product within 30 days even if you have cut it into wall lengths.

Returns

When you contact us to tell us that you wish to return a product, we arrange for return shipping and cover the shipping costs. There may be some applicable return costs, which we will inform you about when you contact us.

You can also choose to take care of the shipping yourself. If you do so, however, we take no responsibility for delivery and will not refund anything until the product is with us. Furthermore, we do not reimburse any shipping costs if you arrange the shipping yourself.

All returns will be recycled.

Refunds

As soon as we have received the return, we will refund the full amount within 14 days. The purchase will be refunded via the same payment method that you used for payment and there are no transaction fees.

Please ensure that the products meet your expectations before you mount them because we do not reimburse any costs for mounting.

Ordering

No membership or password is required to complete your order, but you must be at least 18 years old or have the consent of your parent or guardian.

Your order confirmation and delivery confirmation will be emailed to you. The delivery confirmation includes a link to track your package.

All prices shown in the webshop include VAT of 25 percent.

Payment methods


Credit card

We accept VISA, MasterCard and Eurocard. No credit card processing fees are charged.

PayPal

Pay with your PayPal account.

Personal Data

We at Nordic E trade AB SE556761977901 take responsibility for all the data you provide when you visit our web shop. You are entitled to access this data in order to review, correct or delete information. Questions relating to personal data will be answered via gdpr@photowall.com.

Some data, such as your name, mailing address, phone number and electronic addresses, is saved when you place an order. We use this data for invoicing, delivery and marketing purposes.

By subscribing to our newsletter, you also consent to us sending you email for marketing purposes and marketing communications through other digital channels. You are free to unsubscribe whenever you want.

How do we keep your personal details safe?

We use IT systems to protect privacy, integrity and access to personal data. We have taken special security measures to protect your personal data against unapproved and unauthorized handling (including unauthorized access, loss, destruction or damage). Only those persons who need to process your personal details in order to be able to fulfil our stated purposes will have access to them.

How long do we hold your personal data?

We never save your personal data longer than is necessary to complete the errand in question.

Secure Payment

We offer secure payment in cooperation with Klarna Bank AB. During the payment process, you will be taken to a secure, SSL-certified page provided by Klarna Bank AB. Here you may safely enter your data and complete the payment. We never handle or store your card details.

Cookie Information

Our web shop uses cookies, which are text files with information that are stored in your web browser. Accepting cookies improves your user experience. For example, it remembers what products you’ve added to your cart. Accepting cookies is not required to visit our shop, but you won’t be able to add a product to your cart or complete an order unless your web browser allows cookies. You can control how your computer manages cookies and disable them in your computer’s internet browser settings.

Using cookies enables us to track visitors so we can show relevant material when we advertise online. This means you may see ads for products you viewed while visiting our shop when you visit other websites.

Fast delivery

Your order is shipped in 1–3 days and EU shipping is always free. Wallpaper Paste Included.

100% guarantee

We want all our customers to be satisfied. Just return your order within 30 days If you are not satisfied and we'll give you a refund.